Computer Studies and Information Processing, Computer Support Technician - Certificate

  • Stem

CSTC

Knight Campus, Warwick only

Computers continue to expand in all aspects which also includes our personal activities to business, manufacturing, education, and health care. This program provides balanced coverage of technology fundamentals, computer hardware, computer software, and basic networking technology. Emphasis is placed on operating principles of hardware and software, operating systems, and industry standards along with hands-on laboratory activities for developing practical problem-solving skills. Students develop the ability to configure and troubleshoot basic PCs and basic information technology. Integrated into the program are courses that prepare students to sit for the CompTIA A+.

Note: Students in this program must earn a grade of at least C in all computer course requirements and must maintain a 2.0 GPA. Credits earned in this certificate program can be applied toward the Computer Support Specialist associate degree program. Many courses require prerequisites, corequisites and/or testing. See course descriptions for details.

Program Learning Outcomes

Upon completion of this program, a student will be able to:

  1. Show preparation for national exams/certifications.
  2. Comply with today's business and industry standards in computer repair and operating systems.
  3. Demonstrate an understanding of computer hardware and software.
  4. Communicate effectively with clients, verbally and in writing.
  5. Compare and contrast techniques used for security management in computer repair and operating systems.

Certificate Requirements

CNVT 1000Computer Repair A+ Hardware3
CNVT 1010Computer Repair A+ Software3
COMI 1170Scripting for System Administration3
COMI 1840Microsoft Windows Server3
COMI 2031Computer Support: Concepts 13
COMI 2036Introduction to Computer Ethics3
Total Hours18
1

This course is offered in the Fall semester only.

Recommended Course Sequence

Plan of Study Grid
Year 1
Semester 1Hours
CNVT 1000 Computer Repair A+ Hardware 3
CNVT 1010 Computer Repair A+ Software 3
COMI 2031 Computer Support: Concepts 1 3
 Hours9
Semester 2
COMI 1170 Scripting for System Administration 3
COMI 1840 Microsoft Windows Server 3
COMI 2036 Introduction to Computer Ethics 3
 Hours9
 Total Hours18
1

This course is offered in the Fall semester only.