Students taking this course identify, develop, discuss, and practice necessary skills for effective case management within the human service social services community. The skills learned promote effective transition from the classroom into the social service setting with the requisite foundational knowledge in sound case management theory and skills necessary to engage in services from completion of an inquiry form at intake to referral and termination. Students engage in learning activities and examine case study, practice documentation, communication, critical thinking, and other practical skills that are essential to effective service delivery with confidence.
